We’re thrilled to announce that we recently completed our recertification audit for the ISO 9001:2015 standard for quality management systems.
This certification verifies that we operate a quality management system that complies with the requirements of ISO 9001:2015. The scope includes repairing and remanufacturing industrial process controls and valves, as well as distribution of accessories.
What is ISO 9001:2015?
ISO is an international organization that publishes standards covering almost every industry. ISO 9001:2015 is the most widely used international standard and also the global benchmark for improving quality.
ISO 9001:2015 is based on seven quality management principles:
- Customer focus
- Engagement of people
- Process approach
- Evidence-based decision making
- Relationship improvement
The goal of the standard is to ensure customers get consistent, quality products and services.
What are the benefits for you?
Our ISO 9001:2015 certification gives you the confidence that we’re as committed to quality as you are. It means that we have an internal system to ensure we deliver our products and services consistently and that we’re constantly re-evaluating our processes and looking for ways to improve them to guarantee you’re getting the quality you expect.
There are several aspects to the audit and certification process, but what they all boil down to is a demonstrated commitment to quality and customer satisfaction. That’s exactly what we aim to bring to every interaction we have with our customers. If, for any reason, you feel we’re falling short of this goal, please contact us and let us know what we can do to improve your experience.