The Emphasis Is You ...
From the initial phone call with a prospective employee, to the most recent training course, our emphasis is on customer satisfaction. Our staff is always ready to assit you in a timely and courteous manner. Responsiveness, knowledge, experience and accessiblilty are the cornerstones of our philosopy. Key staff members even wear pagers for emergency notification through our voice mail system. Whether it is a simple price inquiry or a complicated technical question, we are here to help you, 24 hours a day, 365 days a year.
Sorry ... Wrong Number ...
We have developed sophisticated, proprietary custom software that makes even the big boys green with envy. Our software prevents mutually exclusive option to be combined in a model number configuration. In other words, our internal software monitors the order entry model number building process to insure only the proper combination of options are used. If the configuration specified is improper, our software wil not allow your order to be processed, preventing costly mistakes from improper configurations. This will also allow you to update your internal records with the correct model number. Thus guaranteeing you have a valid model number.
Automation Service realizes the importance that fast deliveries can play in keeping your plant running smoothly. When a control fails, stopping production, down time costs often run thousands of dollars per hour. With OEM deliveries taking three to four weeks or more, losses can be astronomical. Same day and/or overnight shipments are a regular occurrence. We stock hundreds of name brand controls by all of the major manufacturers, ready for immediate shipment. With so many options variations on most controls, it is hard for a local distributor to anticipate what their customer's needs may be. With thousands of customers throughout the U.S. and abroad, special non-stock items to local distributors are in stock at Automation Service.
On Time Deliveries ...
We do whatever it takes to insure that your delivery deadlines are met. Whether it's an entire plant turn-around or a simple storeroom item, your delivery schedules are a serious issue at Automation Service.
Inventory Control
At Automation service, we have one of the most comprehensive inventory control systems in the industy. Utilizing computer control, the Automation Service Information System, or "AS-IS", enables us to track material by status, location and availability throughout our different production and warehousing facilities.
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